livecrawfish.com - Shipping and Ordering

Secure Ordering

Our site is protected using SSL technology, 128-bit encryption, and a secure certificate key from GeoTrust, providing you with the assurance that all of your transactions are safe and secure. If you feel uncomfortable placing your orders online, please feel free to call us toll-free at (866) LA-CFOOD (866.522.3663), and we can take care of all of your needs over the phone.

For your convenience, we accept the following credit cards:

Shipping

We ship Monday thru Thursday, unless Saturday delivery is available to your area. You receive Tuesday through Friday. Orders in by 11:00 am normally ship same day if needed, but we recommend some lead-time if your order is for a special event. Saturday delivery is possible if UPS offers that service to your address. Extra UPS charges do apply, approximately $12.95 per box.

We ship all of our fresh products via UPS overnight. You will receive an e-mail confirmation, which will include your UPS tracking number.

We generally ship non-perishables UPS ground, but if combined with perishable items then they will automatically ship overnight with perishable items. If you wish to save on freight, we suggest ordering non-perishables separately

When possible try to take delivery of fresh or live seafood on the day you plan to use it. This will ensure the freshest possible product with minimum spoilage.

We cannot ship live crawfish to Alaska or Hawaii. State regulations prohibit this.

All items purchased on-line will be shipped via an express courier with guaranteed delivery by 10:30 a.m., noon, or end of day the next business day depending on the destination (noon or 1:30 p.m. on Saturdays, if Saturday delivery is available). We advise that, especially with our live and fresh seafood products, someone is available to accept and sign for the package. This will prevent spoilage of the seafood.

Return Policy

If you are not completely satisfied with your purchase, please notify us and we'll gladly refund your purchase price. Live, fresh, or frozen products require notification as soon as possible. Boxed items must be returned in their original, undamaged shipping box. Shipping costs and insurance are non-refundable.

If you receive a shipment which is damaged upon receipt, please do not refuse it. Notify us immediately and we will file a claim with the delivery company or post office which delivered the shipment. They are responsible for damage or loss during shipping. They will pick up the package and once they inspect it, will return it to us. We will refund your purchase and shipping costs.

Click here to return to our home page.

livecrawfish.com
22195 Talbot Drive · Plaquemine, LA 70764
Toll Free: (866) LA-CFOOD · Fax: (225) 687-8200



	Secure Ordering Our site is protected using SSL technology, 128-bit encryption, and a secure certificate key from GeoTrust, providing you with the assurance that all of your transactions are safe and secure. If you feel uncomfortable placing your orders online, please feel free to call us toll-free at (866) LA-CFOOD (866.522.3663), and we can take care of all of your needs over the phone. For your convenience, we accept the following credit cards: Shipping We ship Monday thru Thursday, unless Saturday delivery is available to your area. You receive Tuesday through Friday. Orders in by 11:00 am normally ship same day if needed, but we recommend some lead-time if your order is for a special event. Saturday delivery is possible if UPS offers that service to your address. Extra UPS charges do apply, approximately $12.95 per box. We ship all of our fresh products via UPS overnight. You will receive an e-mail confirmation, which will include your UPS tracking number. We generally ship non-perishables UPS ground, but if combined with perishable items then they will automatically ship overnight with perishable items. If you wish to save on freight, we suggest ordering non-perishables separately When possible try to take delivery of fresh or live seafood on the day you plan to use it. This will ensure the freshest possible product with minimum spoilage. We cannot ship live crawfish to Alaska or Hawaii. State regulations prohibit this. All items purchased on-line will be shipped via an express courier with guaranteed delivery by 10:30 a.m., noon, or end of day the next business day depending on the destination (noon or 1:30 p.m. on Saturdays, if Saturday delivery is available). We advise that, especially with our live and fresh seafood products, someone is available to accept and sign for the package. This will prevent spoilage of the seafood. Return Policy If you are not completely satisfied with your purchase, please notify us and we'll gladly refund your purchase price. Live, fresh, or frozen products require notification as soon as possible. Boxed items must be returned in their original, undamaged shipping box. Shipping costs and insurance are non-refundable. If you receive a shipment which is damaged upon receipt, please do not refuse it. Notify us immediately and we will file a claim with the delivery company or post office which delivered the shipment. They are responsible for damage or loss during shipping. They will pick up the package and once they inspect it, will return it to us. We will refund your purchase and shipping costs. Click here to return to our home page. livecrawfish.com 22195 Talbot Drive · Plaquemine, LA 70764 Toll Free: (866) LA-CFOOD · Fax: (225) 687-8200